Job Brief
The South Carolina Public Charter School District (PCSD) is looking for an energetic and self-motivated Student Information Services Coordinator to serve the district, its schools, and their boards. As a member of the South Carolina Charter School District’s Sponsor Performance team, the Student Information Services (SIS) Coordinator plays a key role in supporting schools with PowerSchool administration, data management, and compliance with state and federal regulations. This position focuses on day-to-day coordination, troubleshooting, and data accuracy, ensuring schools receive the necessary guidance and support to maintain a high-functioning Student Information System (SIS).

The ideal candidate is inspired by the PCSD mission, vision, and values, with a strong commitment to service-oriented problem-solving. This candidate will provide technical support, assist in training school-level SIS users, and monitor data integrity to ensure compliance. The position is based in Columbia, South Carolina.

Responsibilities

• Provide first-line technical support for PowerSchool users at the school level, troubleshooting and resolving SIS-related issues
• Assist with developing and providing training related to PowerSchool and data
• Assist with data validation and integrity checks to ensure accurate reporting of student information, enrollment, attendance, discipline, and other critical data points
• Support PCSD schools’ PowerSchool Administrators by guiding them through system updates, state reporting requirements, and compliance protocols
• Monitor and ensure timely and accurate data transmission for state and federal reporting
• Work directly with school-based staff to provide training and best practices for PowerSchool use
• Assist with Ed-Fi integration and troubleshooting, ensuring smooth data interoperability with the South Carolina Department of Education
• Develop and maintain documentation and user guides to assist school-level users with PowerSchool processes
• Serve as a liaison between schools and the district, escalating complex issues as needed to the SIS Administrator or other district staff
• Work collaboratively with the Sponsor Performance Team on data-related projects and reporting needs
• Support the implementation of new SIS features, updates, and third-party integrations
• Represent the district in meetings, workshops, and training sessions related to student information systems

Required Qualifications

• Minimum of two years of experience as a school-level PowerSchool SIS administrator or equivalent experience in a student information system support role.
• Associate degree or higher from an accredited college or equivalent work experience.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Basic understanding of Structured Query Language (SQL) with the ability to read and interpret queries.
• Strong problem-solving skills and ability to troubleshoot SIS-related issues.
• Ability to work collaboratively with diverse stakeholders, including school staff, district personnel, and external agencies.

Preferred Experience

• Bachelor’s degree or higher from an accredited college or university.
• Experience working in a charter school or school district setting.
• Prior experience providing PowerSchool training or user support.
• Familiarity with Ed-Fi, state reporting requirements, and SIS data validation.
• Knowledge of HTML, XML, and data interoperability best practices.

About South Carolina Public Charter School District

The South Carolina Public Charter School District authorizes, supports, and champions innovative K-12 public charter schools, ensuring quality educational opportunities for parents, and academic excellence for students, so every South Carolina child can reach their highest potential. We value all students' unique talents and abilities and hold high expectations for social, emotional, and academic growth inclusively within the diverse population we serve.

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